Cookie Policy

Last Updated: January 14, 2026

This Cookie Policy explains how PerfectCSR.AI Inc. uses cookies and similar tracking technologies when you visit our website, use our services, or interact with our platform. This policy should be read alongside our Privacy Policy.

Throughout this document, when we refer to "we", "us", or "our", we mean PerfectCSR.AI Inc. References to "cookies" include similar technologies like web beacons, pixels, and local storage.

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, tablet, smartphone) when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and give website owners useful information about how their site is being used.

Similar technologies include:

• Web Beacons: Small graphic images (also called "pixel tags") used to track user behavior
• Local Storage: Data stored in your browser that persists after you close it
• Session Storage: Temporary data that's cleared when you close your browser
• Fingerprinting: Techniques that identify your device based on its unique characteristics

2. Types of Cookies We Use

🔒 Strictly Necessary Cookies

These cookies are essential for the operation of our website and Services. Without them, you cannot use certain features. They include:

• User authentication and secure login sessions
• Security features and fraud prevention
• Load balancing to ensure site availability
• Remembering your cookie consent preferences
• Shopping cart and checkout functionality

Duration: Session to 1 year
Can be disabled: No (site won't function properly)

📊 Analytics & Performance Cookies

These cookies help us understand how visitors interact with our website by collecting anonymous, aggregated information:

• Pages visited and time spent on each page
• Traffic sources and referral information
• Error messages and site performance data
• User journey through the website
• Feature usage and engagement metrics

Duration: Up to 2 years
Can be disabled: Yes

⚙️ Functionality Cookies

These cookies enable enhanced functionality and personalization:

• Language and region preferences
• User interface customization (theme, layout)
• Remembering your settings and choices
• Auto-fill form data for convenience
• Chat widget preferences

Duration: Up to 1 year
Can be disabled: Yes (may affect user experience)

🎯 Targeting & Marketing Cookies

These cookies track your online activity to help deliver more relevant advertising and measure ad effectiveness:

• Ad performance measurement and attribution
• Retargeting and remarketing campaigns
• Social media integration and sharing
• Interest-based advertising
• Conversion tracking

Duration: Up to 2 years
Can be disabled: Yes

3. Third-Party Cookies

We work with trusted third-party services that may set their own cookies. Here's a summary:

4. How to Control Cookies

Cookie Consent Banner

When you first visit our website, you'll see a cookie consent banner that allows you to accept or customize your cookie preferences. You can change your preferences at any time by clicking the "Cookie Settings" link in our footer.

Browser Settings

Most web browsers allow you to control cookies through their settings. You can typically:

• View what cookies are stored on your device
• Delete some or all cookies
• Block all or certain types of cookies
• Set preferences for specific websites
• Clear cookies when you close your browser

Browser-Specific Instructions

• Google Chrome
• Mozilla Firefox
• Safari (Mac)
• Safari (iOS)
• Microsoft Edge

Opt-Out Tools

• Google Analytics Opt-out Browser Add-on
• Network Advertising Initiative Opt-out
• Your Online Choices (EU)
• Digital Advertising Alliance Opt-out

5. Impact of Disabling Cookies

If you choose to disable cookies, please be aware that:

• Some features of our Services may not function properly or at all
• You may not be able to log in or maintain your session
• Your preferences and settings may not be remembered
• Some content may not display correctly
• You may see less relevant advertising
• Analytics data won't be collected (which helps us improve our Services)

6. Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature that sends a signal to websites you visit indicating you do not want to be tracked. There is currently no industry-wide standard for DNT. We do not currently respond to DNT signals, but we honor your cookie preferences as set through our cookie consent tool.

7. Cookie Duration

• Session Cookies: Temporary cookies that are deleted when you close your browser
• Persistent Cookies: Cookies that remain on your device for a set period or until you delete them

The specific duration for each cookie varies based on its purpose and is outlined in the categories above.

8. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

9. Contact Us

If you have questions about our use of cookies or this Cookie Policy, please contact us:

PerfectCSR.AI Inc.
Email: privacy@perfectcsr.ai
Data Protection Officer: dpo@perfectcsr.ai