By using PerfectCSR (“we”, “us”, “our”) products or services (“Service”), including our website, chatbot, and integrated platforms, you (“you”, “User”, or “Customer”) agree to these Terms & Conditions (“Terms”). Please read them carefully before accessing or using our Service.
1.1 Use of our Service constitutes your acceptance of, and agreement to, these Terms.
1.2 You must be at least 18 years old (or the age of majority in your jurisdiction) to use our Service independently; otherwise, you may use it under the supervision of a parent or guardian.
1.3 We reserve the right to modify or update these Terms at any time. Meaningful updates will be notified by email or via a visible site notice.
2.1 PerfectCSR offers a cloud-based AI chatbot service for customer support, engagement, and user communication platforms.
2.2 Features may include customized agents, chat APIs, analytics, and integration capabilities.
3.1 Some features may require you to register and provide accurate personal information.
3.2 You are responsible for maintaining the confidentiality of account credentials and all activity under your account.
3.3 You must notify us immediately of any unauthorized use and ensure your account security.
4.1 You agree to use the Service in compliance with all applicable laws and regulations.
4.2 You will not use the Service to:
5.1 All Service materials including software, content, trademarks, and documentation remain the exclusive property of PerfectCSR or our licensors.
5.2 Unless explicitly granted, you acquire no rights in our intellectual property, and any unauthorized use is prohibited.
6.1 “User Content” refers to any text, data, or materials you input or upload to the Service.
6.2 You warrant that you own or have rights to all User Content and grant us a non-exclusive, worldwide, royalty-free license to use it to operate and improve our Service.
6.3 We may use anonymized, aggregated feedback or usage data to enhance and develop our Service offerings.
7.1 Disclaimer of Warranties
The Service is provided “as is” without warranties (e.g., merchantability, fitness, accuracy). AI-generated responses may be incomplete or inaccurate. We encourage independent verification.
7.2 Limitation of Liability
To the maximum extent permitted by law, PerfectCSR and its affiliates are not liable for indirect, incidental, special, or consequential damages (including loss of data, revenue, or business).
8.1 You agree to pay all applicable subscription or usage fees as detailed in your Order or Account dashboard. Fees are non-cancellable and non-refundable except as expressly provided.
8.2 We reserve the right to update pricing or introduce new fees with reasonable notice.
9.1 We may suspend or terminate access at our discretion if you violate these Terms or abuse the Service.
9.2 You may end your account at any time by contacting support.
9.3 Upon termination, your rights under these Terms cease, but accrued payment obligations and liability sections survive.
10.1 These Terms are governed by the local laws, excluding conflict-of-law principles.
10.2 Any dispute will be resolved in the exclusive courts located in the state, unless arbitration is mandated by applicable law.
We may revise these Terms from time to time. Significant revisions will be communicated, and continued use after notice indicates your acceptance.
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Section |
Summary |
|
Use & Conduct |
Use only for lawful purposes; no hacking, misuse, or infringing content |
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IP Rights |
All platform content is owned by PerfectCSR |
|
Warranties |
Service is provided "as-is"; verify AI outputs |
|
Liability Cap |
No indirect damages; maximum liability tied to subscription fees |
|
Termination |
We can suspend for serious violations; you may terminate anytime |
|
Disputes |
Subject to local law and courts |
